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If I lose my ticket, can I get a replacement?.

We've been working to implement an online payment system, which should be available soon! The nature of risk management and licensing issues with online payments made within China makes it a particularly delicate process. Please note: online payment orders will automatically be canceled if the payment is not completed within 30 mins.

#KUNG FU PANDA 3 FREE TICKETS PURCHASE KUNG FU PANDA 2 CODE#

Enter your booking code and email address, then click the big green 'Pending Payment' button. If you missed your payment QR code, you can find it again on the Order Status page.

Oops! I missed the online payment QR code the first time!.

However, the delivery address must be in Shanghai, for example, to a hotel. We will then send you an invoice with the bank transfer info after youРІР‚в„ўve placed the order.

Overseas customers may also choose the bank transfer option by emailing us. Please note: We can only accept cash for deliveries within certain Shanghai area (for details, see the 'cash on delivery' area map). Please fill in the booking information with your address in Chinese to avoid confusion in the delivery process. For this option, purchase the tickets online using Alipay or WeChat. We can deliver the tickets to you through Shunfeng Express if you are located outside Shanghai.

I live outside Shanghai, how can I get my tickets?.

Please note, though, that we only refund the face value of the tickets. This guarantee is one of the reasons that people choose to purchase through SmartTickets instead of less reliable sources. Yes, SmartTickets always refunds ticket purchases if a show gets cancelled.

What happens if the show gets cancelled? Will I get my money back?.

If you need a fapiao for your purchase, then please email us the relevant details (company title, tax number and your order number).

Overseas clients can also pay via bank transfer, however, youРІР‚в„ўll need to send us an email so we can sort out bank info and e-invoice. Cash/Card on Delivery: You can also pay our delivery staff directly either in cash, or with a local UnionPay card. Simply scan the QR the payment page directs you to.Р”Сћ. Online Payment: We now support WeChat and Alipay for online purchases. We have a couple of payment options available Р”РЋ. But the value will be the same you choose. Sometime the tickets price categories' name won't be matched on the actually physical tickets. However, whenever you buy a ticket from us, you will automatically receive the best available seats within the category you've selected. The event promoters and venues that we work with currently have no systems in place that allow third party ticketing agents to access their respective floors plans. Ticketing systems in China vary from venue to venue, and many are not advanced enough to offer specific seat selection.

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